New iPad and App Won't Load

Forum to ask for any help
Post Reply
User avatar
rhett7660
Posts: 81
Joined: Sun Jan 14, 2018 8:29 pm

New iPad and App Won't Load

Post by rhett7660 » Mon Jul 17, 2023 7:41 pm

Hello,

I am moving off my iPad 2 to an iPad 3 I was able to download the app. When I opened it up to sync my project it asked to restore purchases and I said yes. It kicked up an error message box and said it can't continue and shut down. I tried opening the app again, and it goes to a black screen and then closes. I have unistalled and installed, rebooted, any combination there of. Nothing.

I checked the notes and it said it is compatable with this version of the iPad. Any help would greatly be appreciated.

iPad Mini 3
iOS: 12.5.7

Software version of the CentroControl isn't showing in the setting or in the app store.

User avatar
rhett7660
Posts: 81
Joined: Sun Jan 14, 2018 8:29 pm

Re: New iPad and App Won't Load

Post by rhett7660 » Mon Jul 17, 2023 9:58 pm

Question... would it matter if I have the other app still going on the first iPad Mini? I am nervous to take it off and not have it work.

Thanks

manaman
Posts: 26
Joined: Sun Mar 19, 2017 12:19 pm

Re: New iPad and App Won't Load

Post by manaman » Thu Aug 24, 2023 8:43 pm

Have you tried entering the project password from DemoPad Designer in CentroControl settings? I believe the password is mandatory now.

anderdea
Posts: 79
Joined: Wed Mar 07, 2018 1:19 am

Re: New iPad and App Won't load

Post by anderdea » Sun Aug 04, 2024 4:55 pm

Did you finally get it to load. I am also using an old version and can’t remember if I had a password for designer or not. I have DemoPad on a standard iPad and on a iPad Pro as a backup. Designer still works for me.

Post Reply