New iPad and App Won't Load

[rhett7660]

Hello,

I am moving off my iPad 2 to an iPad 3 I was able to download the app. When I opened it up to sync my project it asked to restore purchases and I said yes. It kicked up an error message box and said it can't continue and shut down. I tried opening the app again, and it goes to a black screen and then closes. I have unistalled and installed, rebooted, any combination there of. Nothing.

I checked the notes and it said it is compatable with this version of the iPad. Any help would greatly be appreciated.

iPad Mini 3
iOS: 12.5.7

Software version of the CentroControl isn't showing in the setting or in the app store.

[rhett7660]

Question... would it matter if I have the other app still going on the first iPad Mini? I am nervous to take it off and not have it work.

Thanks

[manaman]

Have you tried entering the project password from DemoPad Designer in CentroControl settings? I believe the password is mandatory now.