Centro-8M not issuing any commands

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gimbers
Posts: 26
Joined: Mon Jul 16, 2012 3:36 pm

Centro-8M not issuing any commands

Post by gimbers » Mon Nov 21, 2016 1:12 pm

Just thought I would post this here as I ran in to it the other day on site and had me flummoxed for a while. I had a Centro-8M working out of the box, running firmware 1.4.8, then updated it's firmware to (I think it was) 1.5.1 and the Centro-8M stopped sending out commands of any kind. After a good deal of noodling around (should have just contacted support) the System Information screen showed no License Key. Turns out the License Key is the serial number of the Centro-8M which is printed on it's label. Popped that in and it started working again. Might help somebody else...

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DemoPad
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Re: Centro-8M not issuing any commands

Post by DemoPad » Mon Nov 21, 2016 2:28 pm

The only thing which should make the license key vanish is a factory reset operation - a normal firmware update should not have done this. But yes, re-entering it from the serial number sticker on the unit would get it working again.

bros00
Posts: 1
Joined: Fri Apr 21, 2017 11:20 am

Re: Centro-8M not issuing any commands

Post by bros00 » Fri May 05, 2017 11:57 am

ANY REASON WHY WHEN TRYING THIS A DROP DOWN MENU APPEARS STATING, Error! License Key Invalid

ANY IDEAS????

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