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tried set 4 but reverted now just red crosses!
Posted: Tue Dec 31, 2013 1:10 pm
by tytherman
I downloaded and tried the set 4 graphics - but before I bought them as I am happy with set 1 I changed the button back, now no matter what button I add where there was once a set 4 I get a red cross even when I use my own graphics.
I have tried hard rebooting the ipad and restarted the app but I still keep getting red crosses.
Re: tried set 4 but reverted now just red crosses!
Posted: Tue Dec 31, 2013 1:19 pm
by DemoPad
If you have purchased the graphics pack for set 1, then you can also use set 4 - there is only 1 In App Purchase for the graphics. I suspect this is more to do with your project / folder location. Do you see red crosses in the designer software? Please send in your project folder (the .pad file and the _Files folder, zipped up) and we'll take a look.
Re: tried set 4 but reverted now just red crosses!
Posted: Tue Dec 31, 2013 1:35 pm
by tytherman
I see no red crosses in the designer only when I upload to the ipad. I can email the file "nov2013Ipad.pad" (this is the project name) and the do you mean the whole "nov2013ipad.pad_files" folder?
Re: tried set 4 but reverted now just red crosses!
Posted: Tue Dec 31, 2013 1:49 pm
by DemoPad
Yes we need the _files folder as well, as it contains all the images used in the project.
Re: tried set 4 but reverted now just red crosses!
Posted: Tue Dec 31, 2013 1:57 pm
by tytherman
ok have just emailed it to support.
thanks for the prompt reply esp on New years eve!