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WF2IR Stopped Working, Tried Resetting

Posted: Wed Nov 20, 2013 7:40 pm
by DKAudio
I have a WF2IR used in conjunction with an iPad Mini and DemoPad. This last weekend it stopped working. I first tried rebooting the iPad, I then tried rebooting the WF2IR unit. Today I tried using a paperclip and resetting the WF2IR. I then re-entered all my settings and it still does not work. The power LED is blinking normal and I can connect to the IP through a browser with no issues. However, when I push a button on my iPad none of the port LEDs blink. I am using port 1 and 3 and neither of them respond. Any ideas? This thing is only a year old or so.

Re: WF2IR Stopped Working, Tried Resetting

Posted: Wed Nov 20, 2013 8:48 pm
by starwarsmike
Hi

Download Hercules and try pinging the IP of the itach unit? See you you get a response?

http://www.hw-group.com/products/hercules/index_en.html

Re: WF2IR Stopped Working, Tried Resetting

Posted: Thu Nov 21, 2013 6:50 pm
by DKAudio
Thanks, in Hercules I went to "Test Mode" tab and typed in the IP and Port (192.168.0.9 and 4998). In the received data section it says connected to 192.168.0.9. In the sent data section is has NVT: and then some hexadecimal data.

Re: WF2IR Stopped Working, Tried Resetting

Posted: Sun Nov 24, 2013 1:15 pm
by starwarsmike
Hi did you get it working?

The NVT suggests you are getting a response.

Re: WF2IR Stopped Working, Tried Resetting

Posted: Wed Nov 27, 2013 2:49 pm
by DKAudio
Nope, the output port LEDs on the WF2IR are still not responding. I also created a thread at Global Cache but never received a reply.

Re: WF2IR Stopped Working, Tried Resetting

Posted: Wed Dec 11, 2013 1:29 am
by DKAudio
Finally got it working. I downloaded iTest from Global Cache and connected to the WF2IR, I then sent an example stream and the port LED blinked so I knew the unit was ok. I then opened up DemoPad and my project and went to my commands and clicked "test command". Again, the output port LED on the WF2IR lit up. I removed the DemoPad app from my iPad and redownloaded it and typed in all the info. I then hard reset my router and re-entered all the settings. It is working now, not sure exactly what made it work again but the important thing is it finally is!